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How to send food to a restaurant: without being rude


You go out to the city to eat with the family and nightly entertainment. After the movie, everyone sits in the cabin of their favorite restaurant. While everyone looks at the menus and selects their meals, they salivate at the idea of ​​biting the jalapeno burger with bacon and cheese. The idea of ​​crispy fries and chocolate milkshake dance in the taste buds of the tour with delight.

However, when the food arrives, it is not what you expect. The bread has a rancid flavor, the meat is not well cooked and the onion rings are loose. This hamburger is not what I had in mind when placing your order.

And now that? How do you deal with sending your food to the kitchen? We have all seen enough movies to know that there is a great greasy chef there who is probably going to spit on your food.

Playing with the guts: the risks of eating out

Every time you go out to eat, you risk. The fact is that most restaurants are not very clean places. What you see on your plate and what happens behind closed doors in the kitchen are two different things.

When you're eating out, you don't hear about the mouse traps in the back, how the bathrooms were flooded last week, or how management is moaning the staff to wash their hands. When we eat in a restaurant, we blindly believe that the owners know what they are doing and that the sanitary conditions in the kitchen are in code.

The types of restaurants

When you decide to take the family to dinner, you have some options to offer. You can visit a four or five star restaurant and get good food with excellent service. However, most American families have a limited budget and cannot afford these menu items. Usually, in a five-star restaurant, you will not send food to the kitchen.

If you take the family to eat at a restaurant in the mall, then there is a greater risk that you will get a meal that you do not want to eat. However, the chances remain that food is so bad that you refuse to eat it. These types of establishments are the most typical restaurants that receive food complaints.

The last option is to eat in a food truck. If you decide to eat in a food truck, be sure to check the qualification of the health department. Eating from a food truck B or C can end with a terrible meal.

Eat out

How to avoid getting a bad meal

When you go out to a restaurant, it makes sense to go somewhere, you know. However, if he meets friends for dinner and drinks somewhere, he has no idea what the food is like when he orders. Therefore, there are a couple of ways you can avoid a bad meal in a restaurant that you don't know.

  • Avoid eating items off the menu – These menu items will not be fashionable among the guests. Therefore, they have probably been sitting in the freezer for too long. Stay with the meals that the restaurant often serves. Ask your waiter for the best dish options and then take his recommendation.
  • Avoid expensive menu items – These items may also not be popular with guests. Stick to the average price items on the menu.
  • Look for fresh foods – Look for foods with fresh ingredients such as salads. Order a pasta meal, since the pasta does not spoil.
  • Do your research – Before leaving for an unknown restaurant, investigate the establishment on social networks. Look at Yelp reviews and see what people say about the place on Twitter and Facebook.

Nor does it hurt to be kind to your waiter, the friendlier you are, the more the waiter will want to make sure you get the best service. If something goes wrong with your food, your waiter will solve it for you, without wanting to take revenge on you for insulting it before.

Discovering something wrong with your food

There are more than a couple of scenarios in which you could receive a bad meal. The first is a mild case, where food is still edible. For example, you order a medium steak well, and it arrives at your rare table. Sending it back is not a problem, as long as no one drops it on the floor of the back room on purpose.

The other situation would be when you receive a meal that is not edible. In this case, you must request something else from the menu or decide to get a refund for your meal. It is important to keep in mind that sending food returns the shock to management and the shift manager should visit your table and ask about the problem.

Good managers will try to apologize for the situation. They will recommend something else off the menu and make sure it arrives at your table cooked to perfection.

However, bad managers can take their food to the back and do unspeakable things before returning it to their table. It is for this reason that it is vital to look for what people say online about the restaurant.


What happens to your food in the back?

In most cases, when you return food to a restaurant, the waiter or manager will ask what was wrong with the dish. If it is still recoverable, then they can offer to take it to the back and fix it for you.

This practice is a double-edged sword. As a general rule, you should never send food back to a restaurant that looks a bit damaged. If everything is not neat and looks perfect, then it is a sign that the kitchen is probably much worse.

Kitchens that operate in conditions below standard have a problem with leadership. Therefore, you can expect that the chef doesn't really care much about his job. To send your food to a place like this is to ask for problems. We recommend that you request a refund or pay and refuse to eat the food, then slam them down on social networks later.

If you receive any hostility from the staff, then refuse to eat any food returned to your table. You have no idea what happens behind closed doors. People love to take a vindictive stance when people question their authority. Therefore, discussing with the manager is not a good idea. If this situation occurs, it is better to pay your bill and leave the establishment.

Why you should never be mean to your Waitron

When visiting a restaurant, always be kind and courteous to your waiter. Waiters are typically young children looking for a start in life. If you ridicule your waiter and look down on other people, you can expect them to react.

Children don't appreciate you taking an authoritative tone with them. If you act like a jerk, then you can expect your food to come with an additional "surprise." In most cases, you won't even realize that it contaminated your food, but later, your stomach can tell you a story you don't want to hear

Always be friendly with your service staff: your job is to serve it, but they are not your server. Respect will contribute greatly to ensuring that you and your family have a pleasant and tasty meal.

How to send your food to the chef

When returning your meal with the waiter, be sure to address the chef indirectly as well. Tell the waiter that you apologize, but there must have been some mistake. You ordered this steak well done, and it's weird. Tell the waiter that he understands that the chef must be under pressure, but that if he could solve his food, he would greatly appreciate it.

A request like that is polite, and nobody likes to be ruthless with a respectful person. The waiter will convey his kind words and ensure that the chef cooks the food according to your specifications this time.

The way to not handle the situation would be to shout at your waiter and maybe curse him. How would you feel if someone unloaded their emotional instability in you? You can be sure that the steak will return after someone has done something terrible. When you complain a second time, they will ask you to leave and laugh at you as you go.

Bad chef

When to leave your food

While most restaurants will gladly return their food to the kitchen, there are some circumstances in which you should leave it and pay the bill. If you have an uncomfortable feeling about how the manager behaves towards you, avoid returning the food.

Similarly, if you have an altercation with your waiter, avoid sending your food to the kitchen. Both situations could result in an unpleasant surprise with your next meal. In most cases, you will have no idea of ​​the pranks that the chef and the waiter do in the kitchen behind your back.

If you think this article is being too dramatic with this situation, we recommend that you reconsider. People do strange and unpleasant things out of respect among their social partners. The chef knows that he will examine his food when he returns to his table. Therefore, do not expect to be sent back to your table with a large saliva plug in the center of your steak.

Dropping your food on the dirty floor is all they need to get back at you. An example of the extremes that people who might think are impossible will reach are real. This summer, viral videos flooded the Internet of people who took ice cream boxes from refrigerators in supermarkets and opened them in the store. The person takes a large lick from the container before returning it to the shelf.

This act is not what we think you imagine as sanitary. However, it is an excellent example of always expecting the unexpected. You don't know these people who are serving your food, so why should you trust them?

Bad food

If you have any problems with your waiter or manager, let the tip speak for itself. The waiters depend on tips for their salary. In most cases where you need to send food to the kitchen, your waiter is stressed. They want to make sure you get the best restaurant experience because it is reflected in the advice you leave after the meal.

If you have a bad meal, don't leave any tips. That will enrage the waiter, and he will be approached with the chef on his behalf. In most cases, it is the chef's fault, not the waiter, but the waiter should check the food before taking it to his table. In this case, both parties are responsible, so do not feel guilty for not leaving a tip.

Take your digression one step further and write your comments on the receipt when you pay the bill. Most likely, your waiter will break it with frustration, but at least he can say his part. Cutting or not leaving a tip is the best way to express your concerns with your treatment and the service you receive in a restaurant.

Bill restaurant with tip

The last word: take action against the restaurant

If not leaving a tip does not satisfy you, you can always escalate the situation online. In the digital age, restaurants want to keep a clean image of their brand online. If you go to Yelp and leave a bad review, it will also help other people avoid a bad meal in the restaurant.

Don't be afraid to blow up the restaurant on Twitter and Instagram too. Take pictures of your food and post your feelings of contempt, along with the image of the food in question. If you are having dinner at a restaurant chain, you can expect the management team to contact you to ask how they can compensate.


Disclaimer: The opinions expressed herein are only those of the author, not those of any bank or credit card issuer and have not been reviewed, approved or endorsed by any of these entities.

Disclaimer: The answers below are not provided or commissioned by the bank advertiser. The responses have not been reviewed, approved or supported by the bank advertiser. It is not the responsibility of the bank advertiser to ensure that all publications and / or questions are answered.

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